MicroArt is a unique, quasi-medical cosmetic practice in Beverly Hills that offers a proprietary luxury procedure to change human skin color. For more information, see www.microartmakeup.com.

We are looking for a dynamic, customer service, and sales leader to respond to warm leads.

This position is extremely fulfilling as we help clients make life-changing choices about their appearance. Our clients travel from around the world for treatment, so there is never a dull moment. You will have the opportunity to meet a wide variety of people, from celebrities to people recovering from domestic violence and everything in between. Our company culture is fast-paced and offers ample room for growth.

Are you looking for a career with growth potential? loves structure, has strong attention to detail and perfection, is organized, analytical, can handle an environment with a great deal of change and pressure, and responds positively to unpredictable situations and shifting priorities. Are you a serious, direct, and analytical person comfortable taking the lead? Do you consider yourself adept at working independently and prefer tasks that have a process to drive strong outcomes? Would people describe you as serious and highly reliable? Are you known for your ability to execute with high expediency and accuracy?

KEY RESPONSIBILITIES:

• Patient consultations (sales) by phone, email, and in person at our clinic.
  • Closing HOT inbound sales leads over the phone. 90% of patient consultations are done over the phone (100+ phone calls daily).
  • Closing $150K-$300K+ per month in sales
  • Educate patients about the procedure before and after care
  • Scheduling clients
• Social media posts
• Email Marketing
• Assisting in admin tasks that can be done remotely

REQUIREMENTS:

• Available to work on Pacific time, 8 am-3 pm, Monday-Friday, and some Saturdays.
• Must live in the USA or have lived in the USA
• Detail-oriented to be able to give clear and accurate information to clients about MicroArt’s unique procedures. Meticulously organized to be able to schedule clients with 100% accuracy
• Able to follow systems, like working in a structured environment with checklists, and take directions well
• Strong active listening skills. Excellent with people, warm, friendly, outgoing, and self-confident. Empathetic must be able to have personal conversations with our clients about sensitive body-image issues. For example, scars from suicide attempts, mastectomy, plastic surgery, vitiligo on genitals, alopecia, and a variety of other disfiguring skin issues that we camouflage.
• Excellent communication skills, both written and verbal
• Strong work ethic, responsible, trustworthy, professional, poised, and sophisticated to sell a luxury service.
• Solid computer skills in MS Office – strong command of Outlook, Google Calendar, and CRM (preferably Zoho)
• Problem solver. Ability to think on his or her feet when needed and thrives in a fast-paced and busy work environment
• Professional appearance and demeanor. Poised and sophisticated to sell a luxury aesthetic procedure.

EXPERIENCE REQUIRED:

• 5+ years of experience working remotely in your home office, and must have a dedicated home office with all equipment
• 2+ years of experience in some aspect of the cosmetic/medical environment, such as plastic surgery, dermatology office, or med spa, or cosmetology
• 5+ years of stable employment history in a professional work environment
• Some sales experience
• Email marketing
• CRM (Ideally Zoho)

HOW TO APPLY:

1. Email hr@microartmakeup.com
2. Enter “REMOTE CUSTOMER SERVICE” in the subject line
3. Send your resume and a cover letter
4. Please answer the following questions:
   1. 1. Position Applying for:
      2. Where are you located:
      3. Asking wage rate:
      4. Work Experience:
      5. How many years of total work experience do you have?
      6. What is the longest job that you have had?
      7. Please describe your sales experience: Have you worked in any luxury industries? Please explain
      8. Do you have phone sales experience? If so, please describe
      9. Please describe your experience in medical Esthetics.
      10. How do you spend your time when not working?:
      11. Are you currently working? If not, when did your last job end and why?
      12. What is your highest form of Education?
      13. Do you have a fully functioning office and dedicated workspace where you can work uninterrupted?
5. Send a video introduction:
   • In the video, introduce yourself and let us know what job you are applying for.  Describe your experience as it relates to this position. Highlight your top 5 strengths relevant to the job. If there are any job requirements that you do not fully meet, specify what they are. And explain what interests you about this position.